![]() ![]() This can also be done by taking a paperclip, unfolding it, and inserting it into the tiny hole on the back of the modem. The LED light of the device should be red at this point, so if it returns to red after cycling back up, then the soft reboot did not correct the problem. # How To Troubleshoot Xfinity Modem Red Light Since the power supply did not have an issue, the modem should be able to cycle back up normally now. First, you can simply unplug the device for two minutes, then plug it back in after it has elapsed. The process of performing a soft reset can be accomplished in a few different ways. How To Troubleshoot Xfinity Modem Red Light If the above steps do not solve the problem, it is best to contact Xfinity for further assistance. Xfinity customer service is able to diagnose the issue and offer a solution to resolve it, if the above steps do not resolve the problem. If the red light problem comes from your device, consult the manufacturer’s website or its documentation for troubleshooting instructions.When you reset the modem, any custom settings you’ve made will be erased, so make sure you make a note of your login credentials and any other important information before you do so. Attempt to reset the modem to factory settings if nothing else works.Xfinity website or customer service are both good places to check if your modem’s firmware is current.Find out if your area is experiencing any known service outages by visiting the Xfinity website or contacting customer service.Ensure all cables are securely plugged in, and replace any damaged cables if necessary.This can sometimes resolve minor connectivity issues. ![]() It is often useful to restart your modem by unplugging it from the power outlet for about 30 seconds and plugging it back in again.Xfinity modems may display a red light when there is a problem with the modem, and you can take a few steps in order to resolve this: How to Fix Red Light Issue on Xfinity Modem # How To Troubleshoot Xfinity Modem Red Light # How to Fix Red Light Issue on Xfinity Modem There is no point in spending a lot of time troubleshooting if you are not able to find the answer long before you finish all of the possibilities. There is no doubt that you will have to work your way through each and every one of these potential problems to create a process of elimination in order to get to the bottom of things. There could be a problem with splitters, cables, plugs, and even the cable modem itself causing the problem. The problem could be a technical issue with your lines, or even a billing issue with your account, that has caused Comcast to pull the plug on your internet service. ![]() How To Fix In Seconds Comcast Status Code 580 ![]()
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